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Participating Frequently
Sep 20, 2023 7:46 AM UTC
Answered

The App

Hello. Sorry if I have missed this but when will the app match the new desktop site? I can't access my work via the app on my phone. 

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    Tarun Saini
    Tarun SainiCorrect answer
    Community Manager
    Sep 21, 2023 3:17 PM UTC

    So it's something I've done wrong? How is best to fix this?


    Hi @Nats317971295lvz,

     

    As per your screenshot, you're using the Adobe Express app. Also, the new version of Adobe Express on mobile is not available at this time. The new Adobe Express is only available on desktop via a web browser. Mobile is coming soon! For now, the existing mobile app experience will remain in place, and there will not be a mobile web option at this time.

     

    Regards,

    Tarun

    14 replies

    kglad
    Community Expert
    Community Expert
    Sep 20, 2023 1:54 PM UTC

    what work are you trying to access?

     

    ===========================================

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



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    Participating Frequently
    Sep 20, 2023 2:01 PM UTC

    I'm trying to access my desktop work on my app but apparently it's saying it's not updated yet?

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    kglad
    Community Expert
    Community Expert
    Sep 20, 2023 2:05 PM UTC

    i don't know what your desktop app messages are and i don't know what your mobile app messages are.  you have to convey that information.

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