The Creative Cloud app and isn't viewing correctly.

Forum|Forum|30 days ago
May 28, 2026
2 replies
35 views

When launching the Creative Cloud app, it launches but it isn’t viewing correctly. The Home and Apps tabs look as in the screenshot attached. Interestingly, Benefits, Create, and Stock and Marketplace are fine. Files says oops, page not available. I’ve tried restarting, logging out and back in, and nothing has helped.

Correct answer Tarun Saini

Hi @laurabee1561,

Thanks for reaching out! We’re sorry to hear about the issue you’re seeing. I'd recommend reaching out to our support team directly as a next step. They can be reached here: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Regards,

Tarun

Tarun Saini

Correct answer

Community Manager

Hi @laurabee1561,

Thanks for reaching out! We’re sorry to hear about the issue you’re seeing. I'd recommend reaching out to our support team directly as a next step. They can be reached here: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Regards,

Tarun