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Inspiring
May 24, 2026
Answered

There should be an option to use two devices at once.

There should be an option in the accounts to use two devices at once. When I have several SD cards after a shoot I tend to import them at the same time (one on a PC, one on a Mac). Batch denoise is also something I start and at the same time continue my workflow on the other device.  I was told by Adobe support that this isn't an allowed practice. Their solution was that I should take a TEAM account (way too expensive for a pensioner like me). There should be an option to have a personal account on two devices at once. Maybe adding 50% to the price of what a personal account is now. 

The point I’m to make is that there should be an option between a regular personal account and a team account. The difference in price is huge, to say the least. There should be something in between (the difference is like two months team cost the same as a whole year personal). An option to have two devices on the same IP address for something like 150% the price of a personal account seems fair to me, as you use up server time.

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    May 24, 2026

    And if wishes were horses…

     

    An individual account permits you to install & activate on 2 devices. Unless you’re an octopus with multiple arms, it’s not feasible for one person to use more than one device at the same time. Except for the octopus part 🐙, those are the Legal Terms of Service. It’s to discourage subscribers from sharing accounts with other users. 

     

    Optionally, you could buy a separate Lightroom Plan under a new ID (email) for $12/month. That’s more affordable than a TEAMS plan.

    https://www.adobe.com/creativecloud/photography/compare-plans.html

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    May 24, 2026

    And if wishes were horses…

     

    An individual account permits you to install & activate on 2 devices. Unless you’re an octopus with multiple arms, it’s not feasible for one person to use more than one device at the same time. Except for the octopus part 🐙, those are the Legal Terms of Service. It’s to discourage subscribers from sharing accounts with other users. 

     

    Optionally, you could buy a separate Lightroom Plan under a new ID (email) for $12/month. That’s more affordable than a TEAMS plan.

    https://www.adobe.com/creativecloud/photography/compare-plans.html

     

    Hope that helps.

     

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    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    May 24, 2026

    there’s no place in the forums for that suggestion.  you can write to adobe hq and make your suggestion.

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