This needs to stop.

Forum|Forum|6 months ago
December 24, 2025
2 replies
430 views

Stop changing my password. It changes nearly every week, forced upon me. Nobody from support is helping and there is no contact information anywhere. PLEASE make this stop or I will close my account. This is the final time I am asking.

1. I am not sharing my login

2. I am not logging in from different locations
3. I have a PC (desktop) and a Macbook and those are the only places I am logged in.

Someone from support with the power to change this, please contact me. It's Christmas.

Nancy OShea

Community Expert

I can count on 1 hand the times I've been asked to change passwords. Almost never. And I've been a product user for decades. Sounds like you might have a hacker problem.

Scan your system for viruses and spyware.

At a minium, you should use two-factor authentication and strong log-in passwords that can't be defeated easily by bad actors with AI.

https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html

Nancy O'Shea— Product User & Community Expert

F

FrauxdoAuthor

Participating Frequently

Literally why would anyone care to login to my adobe account? What does that benefit a single hacker by doing?

None of the login attempts are outside of this city. Two factor will do nothing. This entire company needs restructuring.