точка входа в процедуру getpackagefamilyname

Добрый день пытаюсь установить Adobe Creative Cloud и выходит ошибка Точка входа в процедуру GetPackageFamilyName

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Community Expert

Which operating system do you have?

Do you have the latest OS updates for it?

Does your computer exceed the minimum system requirements to run Creative Cloud software?
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert

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