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Known Participant
January 20, 2021
Answered

Trouble to connect CloudFlare DNS to my portfolio site

  • January 20, 2021
  • 2 replies
  • 4309 views

Today I've pasted the four A Records of my Adobe Portfolio website to CloudFlare DNS Dashboard. But unfortunately, the address (rainbowil.co) is redirecting to portfilio.adobe.com/missing, and the connecting domain page on AP saying "Looks like your domain settings have not yet been configured correctly with our IP address". Everything looks alright on my DNS dashboard (screenshot attached). So what's the problem?

 

This topic has been closed for replies.
Correct answer Nancy OShea

How long ago did you change the named server? 

 

For Portfolio technical support, please contact the Portfolio team directly.

 

And for reference, here is the related Knowledgebase article.

https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
January 21, 2021

How long ago did you change the named server? 

 

For Portfolio technical support, please contact the Portfolio team directly.

 

And for reference, here is the related Knowledgebase article.

https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio

 

Nancy O'Shea— Product User & Community Expert
idoksAuthor
Known Participant
January 21, 2021

Luckily the Adobe Portfolio team has solved it to me now through the email. Thx

Nancy OShea
Community Expert
Community Expert
January 21, 2021

Glad Portfolio support was able to help you. 🙂

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
January 20, 2021

Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has all of the currently available information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?page=1

idoksAuthor
Known Participant
January 20, 2021

So is there a dedicated forum for Adobe Portfolio? Because I haven't found one...