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Noname32012992qh61
Participant
Sep 1, 2023 2:41 AM UTC
Question

Try/Buy Now Even Though I Have Plan

Hi Community,

I have a plan for all apps, and even though I have the apps that I need installed on my computer and have been using them without problem for months, in the 'All Apps' section in CC, it is now saying on the button next to the app which should say 'Open' is now saying 'Try' and 'Buy now' for a few such as Ai and Ae.

 

Please help.

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    6 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 1, 2023 2:48 AM UTC

    the quickest resolution is usually to install over the current installs.

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    Noname32012992qh61Author
    Participant
    Sep 1, 2023 2:55 AM UTC

    Thanks for the reply 😊. May I ask how you would go about this on a Mac?

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 1, 2023 3:02 AM UTC

    pick the app in your cc desktop that has few customizations and click install.

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