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Paul2918613689ex
Participant
March 31, 2023
Question

Trying to leave a Creative Cloud Server

  • March 31, 2023
  • 2 replies
  • 244 views

Hello all, 

I recently quit working for a company through which I accessed a creative cloud server on my computer. I am unsure of how to disconnect said server from my computer, and I cannot access the account I logged into the server with. Does anyone know how I can get this server off my computer?

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2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 31, 2023

@Paul2918613689ex 

 

a server isn't on your computer.  what problem are you seeing?

P
Paul2918613689exAuthor
Participant
March 31, 2023

My computer is logged into a creative cloud server that I can't figure out how to logout of and I no longer can access the account I had logged into it with.

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 1, 2023

i don't think that server would cause a problem.  the license strored on your computer is more likely the problem.

 

start here, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
March 31, 2023

This may help

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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