Skip to main content
Participant
January 12, 2015
Question

Trying to synch some large video files from my desktop creative cloud file, I am only getting thumb nail images on the cloud and not the full file.

  • January 12, 2015
  • 2 replies
  • 215 views

The files are between 1.5 gb and 9 gb.  Any suggestions?

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
January 12, 2015
Mylenium
Legend
January 12, 2015

What format are they in? What system? What else? Aside from the fact that it seems slightly insane to push video files that large around, this may be a limitation in the server-side handling. It's exrtremely picky about what it actually ingests.

Mylenium