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Participant
November 13, 2023
Question

Two Adobe Accounts on one MacBook with Conflicts

  • November 13, 2023
  • 1 reply
  • 121 views

I have two adobe accounts. One account is Creative Cloud and 10 assets per month. The other account is Adobe Stock and 10 assets per month. Each accounts have different a different email account name. The account that has only the Stock and 10 assets has suddenly stopped showing my library and does not show any available assets. I had more than 100 available last week. Can anyone explain why this account has suddenly been stripped of my history and available assets?  I use a Mac if that is pertinent to the issue. Thanks.

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1 reply

kglad
Community Expert
Community Expert
November 14, 2023

did you sign out of your cc desktop app and sign in with the correct account?

 

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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