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Participant
August 11, 2025
Answered

Unable to add photo grid to my adobe portfolio

  • August 11, 2025
  • 1 reply
  • 170 views

I am unable to add more than 1 photo grid to my Adobe portfolio. I am able to select pictures and it stops at "creating phot grid...". It is stuck in that phase and doesn't load even after hours. Can anyone help me with that.I am unable to add more than 1 photo grid to my Adobe portfolio. I am able to select pictures and it stops at "creating phot grid...". It is stuck in that phase and doesn't load even after hours. Can anyone help me with that.

Correct answer Amitej S

Hey @Ankita_Madur1003, Welcome to the community!

 

Thanks for reaching out. Such errors can sometimes be caused by browser or connection problems. Try clearing your browser cache or cookies, or using an incognito or private window. You can also test on another device or network.

 

If the problem continues, please look at these resources, which may help you resolve it.

Portfolio requests

Portfolio FAQ

 

This community article might be helpful too: https://adobe.ly/3URpe5w

 

Let us know if this helps!

1 reply

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
August 11, 2025

Hey @Ankita_Madur1003, Welcome to the community!

 

Thanks for reaching out. Such errors can sometimes be caused by browser or connection problems. Try clearing your browser cache or cookies, or using an incognito or private window. You can also test on another device or network.

 

If the problem continues, please look at these resources, which may help you resolve it.

Portfolio requests

Portfolio FAQ

 

This community article might be helpful too: https://adobe.ly/3URpe5w

 

Let us know if this helps!

Participant
August 18, 2025

Hi @Amitej S ,

Thank you for your reply. I have tried that, and it still doesn't work. I have sent a portfolio request.