Skip to main content
S
shingyu71223349
Participant
July 30, 2021
Question

Unable to connect to Adobe server

  • July 30, 2021
  • 2 replies
  • 251 views

Unable to connect to Adobe server.

Please check your firewall settings, verify that your computer's time settings are correct, and try again.

This topic has been closed for replies.

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
July 30, 2021

Please take a look here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

Especially check your HOSTS file -> https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#reset-host-file

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    July 30, 2021

    Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html

    Nancy O'Shea— Product User & Community Expert
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices