Unable to delete files from asset - Unexpected response: 500

I´m trying to delete some photos from my cloud storage. I just receive the message Can´t delete - Unexpected response: 500

I´m running on PC, and I have tried both Firefox and Chrome with the same result.

This topic has been closed for replies.

Legend

Hi Staffan,

Are you still encountering this issue?

Legend

Hi Broddene,

Is the email you use here on the forums the same as your account which is having the issue? What are the names of the files giving you the error?

Thanks,

- Dave

Participant

Hi David_B

Yes, that is the same email.

The issue is on every file, i.e .NEF, .RAW, .xmp, .jpg

Br

Staffan

Legend

Thanks Staffan,

I'll follow up with engineering. I'm not sure if there is any additional info they need, if so I'll let you know.

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