Unable to either download projects in Creative Cloud storage nor remove those projects completely
- February 27, 2024
- 1 reply
- 215 views
Since Adobe dropped storage functionality (the only one I decided to pay for my work on Adobe Rush BTW) I am stuck in an error space-time where the Cloud icon still shows me that I occupy over 28GB of data but still I am unable to download/sync any of my projects previously saved in that storage on any of my devices (macOS, iOS, Windows).
On iPhone, I have a warning icon saying that (according to Rush) I don't have an Internet connection, and selecting Delete everywhere on a cloud-synced project results in the "Unable to delete project. There may be a problem with your connection or the server may be undergoing maintenance" error.
On macOS, I am able to select Delete everywhere but then a project icon is only greyed out and nothing happens.
I tried to get some help how to fix this in the Creative Cloud chat but of course I ended up spinning in circles with their (not-very-)brilliant chat bot...
