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eric_h_create
Participant
August 13, 2014
Answered

Unable to enable file sync on Mac

  • August 13, 2014
  • 2 replies
  • 557 views

I have a CC for Teams account and am running OSX Mavericks. I go to Preferences in the CC Desktop app and turn on file sync. Then when I go to the Assets tab and click "Start Syncing," for a split second the folder with the CC icon shows, then the "Sart Syncing" button immediately comes back. When I click on it a second time, I get the blue wheel. After a minute or two, it times out, and the "Start Syncing" button comes back. Meanwhile, the turn file sync on button in preferences appears to not stay checked.

Any help you can provide is much appreciated!

This topic has been closed for replies.
Correct answer Elba Sobrino

eric_h_create,

Please try the workaround documented here: Re: Sync folder can't be activated

Hopefully this works.

Thanks,
Elba

2 replies

E
Adobe Employee
Elba SobrinoCorrect answer
Adobe Employee
August 13, 2014

eric_h_create,

Please try the workaround documented here: Re: Sync folder can't be activated

Hopefully this works.

Thanks,
Elba

E
eric_h_createAuthor
Participant
August 15, 2014

Thanks, Elba. That did the trick!

Eric

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
August 13, 2014

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

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