Unable to get iPad creative cloud storage and mobile acrobat storage as one

Forum|Forum|3 years ago
January 20, 2023
2 replies
360 views

My Mobile Creative cloud storage and Acrobat storage are different on the iPad even though I have signed in with the same account. The CC is associated with my company (has a blue storage symbol) and the Acrobat is associated with me personally (has a yellow storage symbol). How do I get they to be the same business storage so I can see the same files across all iPads and computers?

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kglad

Community Expert

did you select your personal profile when signing into your business account?

Neelamk

Legend

Hi There,

Thank you for reaching out to us. Could you please let us know if you sign in to Creative Cloud and Acrobat with the same email account? Also if you want to see the same files, you have to log in with the same Adobe Account in which the subscription is active.

https://helpx.adobe.com/manage-account/using/change-plan.html

You might have to change plan and use a single account for both and this will show you same storage as well.

Please let us know if the information is helpful or if you need more clarification.

Regards,

Neelam

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