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Participant
October 24, 2022
Question

Unable to install Creative Cloud - error 702.

  • October 24, 2022
  • 1 reply
  • 708 views

I followed Apple instructions for Terminal and permissions. After following the prompts, the first entry under permissions was drwxr-xr-t 13 root wheel. The instructions said it should be drwxrwxrwt; root wheel. Not sure what to do now.

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1 reply

kglad
Community Expert
Community Expert
October 24, 2022

if you are using some kind of security profile on a business machine, it seems to mess up the file permissions in the /tmp/ directory.

 

use the following command after logging into TERMINAL.

 

sudo chmod 1777 /tmp/

baseppsAuthor
Participant
October 24, 2022

Thank you! That got me the correct entry. I'll reboot and try to install again.

kglad
Community Expert
Community Expert
October 24, 2022

you're welcome.