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basepps
Participant
Oct 24, 2022 8:15 PM UTC
Question

Unable to install Creative Cloud - error 702.

I followed Apple instructions for Terminal and permissions. After following the prompts, the first entry under permissions was drwxr-xr-t 13 root wheel. The instructions said it should be drwxrwxrwt; root wheel. Not sure what to do now.

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9 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
Oct 24, 2022 8:20 PM UTC

if you are using some kind of security profile on a business machine, it seems to mess up the file permissions in the /tmp/ directory.

 

use the following command after logging into TERMINAL.

 

sudo chmod 1777 /tmp/

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    baseppsAuthor
    Participant
    Oct 24, 2022 8:29 PM UTC

    Thank you! That got me the correct entry. I'll reboot and try to install again.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Oct 24, 2022 8:47 PM UTC

    you're welcome.

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