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gvergados
gvergados
Participant
July 3, 2020
Question

Unable to reach Adobe servers when PC Language is set to Greek

  • July 3, 2020
  • 2 replies
  • 395 views

Creative Cloud Desktop doesn't work if my Windows 10 PC display language is set to Greek . It returns the message "Unable to reach Adobe Servers". This happened after the latest update (version 5.2.0.436)

 

The only way to make Creative Cloud Desktop function properly is to set my PC display language to English. Please fix this!!

    This topic has been closed for replies.

    2 replies

    gvergados
    gvergadosAuthor
    Participant
    July 21, 2020

    Today's update didn't solve the problem. Creative Cloud 5.2.0.436 still has the issue.

     

    How a Windows Display Language can be related to the Adobe Creative Cloud's server connection problem??? Adobe are you aware of this???

    Just Shoot Me
    Just Shoot Me
    Legend
    July 4, 2020

    Restart everything. Computer, Modem, Router and test.

    gvergados
    gvergadosAuthor
    Participant
    July 9, 2020

    Thank you for your reply. This problem has something to do with the language settings in my Windows PC. Both laptops I have, they have the same problem. Adobe Creative Cloud Desktop app, cannot reach the Adobe Servers if my windows display language is set to Greek. I tried all steps, Rebooting the laptops, routers etc, I even tried to connect from another internet provider, from my mobile hotspot, my home's ADSL and my company's Fiber internet connection and still I get the same problem. The only way to override the message "Unable to reach Adobe Servers" and get the Creative Cloud Desktop function properly, is to set my windows display language to English.

      V
      Valdis_bb
      Participant
      July 15, 2020

      Hello.

      For me, the language of the windows 10 is Latvian. The same problem that you have. When you switch the system language to English, everything works as needed. I tried to switch to Russian. Everything works, too. I tried the Lithuanian again - the same problem... Please correct this misconception.

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