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Participant
Nov 2, 2022 9:05 PM UTC
Question

Unable to sign in to Adobe Creative Cloud Services or any Adobe apps

Unable to sign in to Adobe Creative Cloud Services or any Adobe apps, namely Lightroom Classic or Photoshop. This started last night. I tried to update my password, but when I try to log in, I'm told to tap on a message sent, but there is no message. Then I ask for an email message. I receive a text with the pass code, which I type in. It tells me I'm connected, then it starts resending the sign-up screen every few seconds, adding a new tab every time.

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1 reply

kglad
Community Expert
Community Expert
Nov 2, 2022 9:09 PM UTC

follow the steps here to resolve the cc sign in/out loop -  https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

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