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Participant
November 2, 2022
Question

Unable to sign in to Adobe Creative Cloud Services or any Adobe apps

  • November 2, 2022
  • 1 reply
  • 112 views

Unable to sign in to Adobe Creative Cloud Services or any Adobe apps, namely Lightroom Classic or Photoshop. This started last night. I tried to update my password, but when I try to log in, I'm told to tap on a message sent, but there is no message. Then I ask for an email message. I receive a text with the pass code, which I type in. It tells me I'm connected, then it starts resending the sign-up screen every few seconds, adding a new tab every time.

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1 reply

kglad
Community Expert
Community Expert
November 2, 2022

follow the steps here to resolve the cc sign in/out loop -  https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html