Participant

Question

Unable to sync file that doesn't exist

Forum|Forum|7 years ago
October 18, 2018
2 replies
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I have cleaned my CC storage the other day and for some reason CC keeps wanting to sync a file that doesn't exist anymore. I have cleaned house on the website and on local hard drive and still happens. running on Mac OS Mojave and all the latest adobe cc software.

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Legend

Moving to File Hosting, Syncing, and Collaboration

Inspiring

Hi ,

Sign out from CC desktop and rename the folder "Creative Cloud Files" to "Creative Cloud Files.old" in this location :

MAC HD/Users/<user folder>/Creative Cloud Files

Sign in again and test .

mbp88Author

Participant

as soon as I sign in, the notification pops up again. back to square 1. any other suggestions?