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crism56357454
crism56357454
Participant
June 20, 2018
Question

Unable to sync files - but no error message

  • June 20, 2018
  • 2 replies
  • 733 views

I saved a file that I just finished editing but I can't get it to sync with CC. This is the message that I'm getting:

I've changed the file name 3 times and I've changed the type of file 3 times. I've also turned off file sync and turned it back on. What am I doing wrong? I've never had this problem before.

http://www.clcop.org/reach/

This topic has been closed for replies.

2 replies

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
August 15, 2018

Moving to File Hosting, Syncing, and Collaboration​

arij2010
arij2010
Inspiring
August 1, 2018

Hi,

Can Creative cloud sync another file ?Try adding a new test file .If the sync is working that's mean these files have an access issue maybe .

crism56357454
crism56357454Author
Participant
August 1, 2018

This request was submitted and resolved back in June. I honestly hope this is not the level of service I should expect if I have problems in the future.

Cris

arij2010
arij2010
Inspiring
August 2, 2018

Hi,

Here is a user-to-user forum. I do not know why your question reappeared in the new lists of questions but I did not pay attention to the date. For a quick answer you have to contact by phone or chat here everyone is voluntary.

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