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mwolda333
mwolda333
Inspiring
June 23, 2016
Answered

Unable to sync files due to file name?

  • June 23, 2016
  • 2 replies
  • 2442 views

HI, I’m getting the message:

“Unable to sync “file name” because the file name is invalid. the characters |, “, ?, <, >, /, \, *, and : cannot be used in file names.”

But, I don’t have any of those characters in the files I’m trying to sync.

Help?

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Correct answer Kanikas

Hi Mwolda333,

Please refer the links below for help ::

Error: "Unable to sync files" to the Adobe Creative Cloud

Unable to sync due to server error

Hope this helps !!!

2 replies

Lin He
Adobe Employee
Lin He
Adobe Employee
June 24, 2016

Hi Marianne:

Do you have black space in file/folder name?

Thanks

Lin

Kanikas
KanikasCorrect answer
Legend
June 23, 2016

Hi Mwolda333,

Please refer the links below for help ::

Error: "Unable to sync files" to the Adobe Creative Cloud

Unable to sync due to server error

Hope this helps !!!

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