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Participant
July 13, 2018
Question

'Unable to sync' for 3 specific eps files that no longer exist

  • July 13, 2018
  • 1 reply
  • 333 views

As the title states, I have 3 eps files that are causing a sync error. If i navigate to their file folder on my desktop, or on the Creative Cloud website, they are not there, on any machines associated with my CC account.

If i do a search for them on the CC website, they do show up, but I'm unable to trace where they are, or permanently delete them. Any idea how to resolve this error?

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1 reply

kglad
Community Expert
Community Expert
July 13, 2018