I am also having the same problem with syncing. I followed the simple instructions from the link you posted and I am getting an error in my command line stating that there is "No such file or directory".
I am also having a problem with keeping the sync 'on" button selected in my creative cloud desktop preferences. When I go to my preferences and select the files tab, then select 'on' for my sync settings. When I close that window and re-open it the sync settings are set back in the off position. How do I get these settings to stay in the on position?
Also, I cannot seem to find my Creative Cloud Files folder anywhere on my computer. I have tried setting a folder location (also in my preferences) but that too will not stay once I have closed the window.
Hopefully you can help me with these problems. Oh- and I am working on a Mac.
lhillvisualadvan,
Please check the full path that isn't found if you're seeing 'no such file or directory'. I would expect the message in the command line to look like this:
rm: /Users/<yourusername>/Library/Application Support/Adobe/CoreSync/options.tix: No such file or directory
If you don't see /Users/<yourusername> at the beginning, you're missing the tilde character ('~') from the instructions.
If the path looks like the one above and options.tix is not found, the issue you're experiencing is distinct from the issue described in the knowledge base article. In this case, could you send us your log files so that we can investigate further? Please zip up the entire 'CoreSync' folder at the location below and send it to me at bmordue@adobe.com.
Mac:
/Users/<username>/Library/Application Support/Adobe/CoreSync
Windows:
C:\Users\<username>\AppData\Roaming\Adobe\CoreSync
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read this page for help on showing these folders:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
Thanks,
Ben
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