Unable to turn on Creative Cloud Sync on Windows 10

Question

Hi, I'm having issues with turning on the Creative Cloud sync on Windows 10. I have tried:

- uninstalling and installing all Adobe software

- updating to the latest version afterwards

- running the CC as an Administrator

- locating options.tix (I don't have the folder: C:\Users\<username>\AppData\Roaming\Adobe\CoreSync

I am running a Windows Home Edition, 64bit and I only have the free subscription.

Is there anything else I can try doing?

Thank you for your help!

Kanikas · Answer

HI there,

We're sorry about the issue you are facing.

Could you please follow the steps shared in the link for help:

Let us know if this helps! Feel free to update the thread for any other questions.

Thanks

Kanika

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