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Participant
January 7, 2022
Question

Unable to view libraries shared by team members

  • January 7, 2022
  • 1 reply
  • 343 views

My team members have shared 15 libraries with me with me I'm only able to access 7 of it.

Here are the steps that have happened:

  1. Team members shared individual libraries with my email address
  2. I received the invitation email that has this blue 'Start collaborating' button
  3. I pressed on it
  4. Brings me to assets.adobe.com/shared but doesn't consist of the accepted library

 

Any idea why is this happening?

 

 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
April 6, 2022

Are you logged in with the same email address as the invited account?

There is also a similar post with a solution listed here:

https://community.adobe.com/t5/creative-cloud-express-discussions/invitee-doesn-t-see-shared-library-in-shared-libraries-tab/td-p/12655132