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Participant
March 6, 2022
Question

Uninstall Creative Cloud and more

  • March 6, 2022
  • 1 reply
  • 451 views

Hello,

 

I have a Mac and I and uninstalled all the Adobe services draging from the app folder to the trash, but when I dive into the Mac I keep having A LOT of files; even I always have the creative cloud logo in my toolbar. I tried to uninstall it also from the folder where the executable from Adobe is, but I cannot do that. I leave the image below. I want to get rid of everything that it is on my Mac from Adobe. How can I do that and why in god's name is so difficult?

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1 reply

John T Smith
Community Expert
Community Expert
March 6, 2022

Dragging to trash is NOT the way to properly uninstall a program

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

Participant
March 6, 2022

Sir, that worked like a charm – most of it is gone but, I still having minor items in the Mac. Do you still know how to get rid of this? (Picture attached)

 

Dragging is not the proper way to uninstall a program, no doubt about that, although is what Apple recomends. But after tried the executable for the Adove folder that failed, I had no more options, I think.

 

Much appreciated. Many thanks.

John T Smith
Community Expert
Community Expert
March 6, 2022

I am on Windows, and I always use the built in uninstall process