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Participant
July 18, 2023
Question

Uninstalling Adobe

  • July 18, 2023
  • 1 reply
  • 200 views

hello ive been using quite a while of adobe illustrator and im shifting to other app, i want to completely uninstall and already uninstall all of its app including adobe creative cloud however file residue still on my finder which is adobe, adobeGCInfo, and com.adobe.accc.apps is it okay to uninstall all of its file? 

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1 reply

kglad
Community Expert
Community Expert
July 18, 2023


uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer