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Participant
Jun 24, 2022 11:05 AM UTC
Question

Unprecedented Error my all work private [error in Behance]

hello all,

 All my projects became private and when I try to adjust the privacy settings, I can't find the drop-down menu that allows me to change my privacy, it's simply not there as I will show in the screenshots below. 

I usually use safari but I tried in google chrome too.

 

Another problem is that due to this privacy, my account isn't visible to anyone anymore, it's like my account got deleted. When I search my username's link on another browser, it says that the page is not found as I will also show in the screenshots. 

 

I contacted Behance, the only way is to submit a request and I have sent many with no answer in return. 

I really do hope someone helps with this as this is nerve-wracking. 

 

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8 replies

kglad
Community Expert
Community Expert
Jun 24, 2022 1:26 PM UTC

if you deleted your account, it's gone. otherwise, check  -  Adobe Privacy Center

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Participant
Jun 24, 2022 7:13 PM UTC

i do not delete my account already mention (error in Behance) do u have a solution on how to fix it. i have tried to contact support 3-4 times but can't get any answer. 

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Nancy OShea
Community Expert
Community Expert
Jun 24, 2022 11:22 PM UTC

Assuming you haven't violated Behance's Guidelines resulting in account termination, contact Behance for techinical support.  Check your spam folder for a reply. 

https://help.behance.net/hc/requests/new?ticket_form_id=4164

 

Behance Guidelines ~

https://www.behance.net/misc/community

 

 

 

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Nancy O'Shea— Product User & Community Expert