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Participant
June 24, 2022
Question

Unprecedented Error my all work private [error in Behance]

  • June 24, 2022
  • 1 reply
  • 729 views

hello all,

 All my projects became private and when I try to adjust the privacy settings, I can't find the drop-down menu that allows me to change my privacy, it's simply not there as I will show in the screenshots below. 

I usually use safari but I tried in google chrome too.

 

Another problem is that due to this privacy, my account isn't visible to anyone anymore, it's like my account got deleted. When I search my username's link on another browser, it says that the page is not found as I will also show in the screenshots. 

 

I contacted Behance, the only way is to submit a request and I have sent many with no answer in return. 

I really do hope someone helps with this as this is nerve-wracking. 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
June 24, 2022

if you deleted your account, it's gone. otherwise, check  -  Adobe Privacy Center

Participant
June 24, 2022

i do not delete my account already mention (error in Behance) do u have a solution on how to fix it. i have tried to contact support 3-4 times but can't get any answer. 

Nancy OShea
Community Expert
Community Expert
June 24, 2022

Assuming you haven't violated Behance's Guidelines resulting in account termination, contact Behance for techinical support.  Check your spam folder for a reply. 

https://help.behance.net/hc/requests/new?ticket_form_id=4164

 

Behance Guidelines ~

https://www.behance.net/misc/community

 

 

 

Nancy O'Shea— Product User & Community Expert