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Participant
May 17, 2022
Question

unwanted layers in all library asset

  • May 17, 2022
  • 1 reply
  • 480 views

Hi everyone,

 

Every image or asset i open in adobe libraries has this file from anohter project (this image is not in my library) Its seems to infest in every thing I open. very annoying. Does anyone recognize this? 

 

This topic has been closed for replies.

1 reply

Neelamk
Legend
May 17, 2022

Hi There,

 

We are sorry for your difficulties as you see an unwanted layer in everything you open. To investigate the issue, could you please let us know the application you are using and encounter this problem. Also, let us know the version of the Creative Cloud Desktop App.

 

Regards,

Neelam

Participant
May 18, 2022
HI, Thank you for your quick response.


I am using Adobe illustrator version 26.2.1
and creative cloud app version 5.7.1.1


thanks in advance

kind regards

Lucas de Peinder
Participant
May 20, 2022

Arrrgh,,  i have comnpletely uninstalled everything from adobe and re-insytalled. and still the asset is investing every library item..