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Participant
Jan 30, 2024 11:16 AM UTC
Question

update

I can't update (and I don't want update) any apps because my computer is old and wouldn't support them.

I still use everything, I don't use for work but for free time.

But the ad keeps coming up.

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6 replies

Peru Bob
Community Expert
Community Expert
Jan 30, 2024 3:33 PM UTC

 

 

The Adobe Genuine Service (AGS) runs validation tests and notifies individuals and organizations that are using non-genuine Adobe apps. The AGS checks for software modifications and invalid licenses. If you or someone in your organization has received a notification from Adobe, this means that non-genuine software has been identified. 

Learn more at https://helpx.adobe.com/x-productkb/global/adobe-genuine-notifications.html

 

from here:

https://helpx.adobe.com/genuine/faq.html

 

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kglad
Community Expert
Community Expert
Jan 30, 2024 2:13 PM UTC

that's no advertisement.  

 

what version adobe apps do you have?

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Participant
Jan 30, 2024 8:57 PM UTC

CS6

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Peru Bob
Community Expert
Community Expert
Jan 30, 2024 11:24 PM UTC

From where did you purchase it and when?

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jane-e
Community Expert
Community Expert
Jan 30, 2024 11:40 AM UTC

@pamela35127291a1a3 

 

We can't translate "text" that is in images. I'm guessing you are being asked to update? Go to Creative Cloud > Options > disable automatic updates for applications.

 

If my guess was wrong, please type out the "text" in the screenshot. We can translate words, but not pictures. Thank you!

 

Jane

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