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Participant
January 30, 2024
Question

update

  • January 30, 2024
  • 3 replies
  • 185 views

I can't update (and I don't want update) any apps because my computer is old and wouldn't support them.

I still use everything, I don't use for work but for free time.

But the ad keeps coming up.

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
January 30, 2024

 

 

The Adobe Genuine Service (AGS) runs validation tests and notifies individuals and organizations that are using non-genuine Adobe apps. The AGS checks for software modifications and invalid licenses. If you or someone in your organization has received a notification from Adobe, this means that non-genuine software has been identified. 

Learn more at https://helpx.adobe.com/x-productkb/global/adobe-genuine-notifications.html

 

from here:

https://helpx.adobe.com/genuine/faq.html

 

kglad
Community Expert
Community Expert
January 30, 2024

that's no advertisement.  

 

what version adobe apps do you have?

Participant
January 30, 2024

CS6

Peru Bob
Community Expert
Community Expert
January 30, 2024

From where did you purchase it and when?

jane-e
Community Expert
Community Expert
January 30, 2024

@pamela35127291a1a3 

 

We can't translate "text" that is in images. I'm guessing you are being asked to update? Go to Creative Cloud > Options > disable automatic updates for applications.

 

If my guess was wrong, please type out the "text" in the screenshot. We can translate words, but not pictures. Thank you!

 

Jane