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peterk54855697
Participant
Aug 16, 2022 8:05 AM UTC
Answered

Update of Creative Cloud is incredibly slow

Hi
Hope someone can help with solution to slow update of Creative Cloud.
I have a Macbook Pro and the automatic update of Creative Cloud is incredibly slow. It has been updating for several days and has only come up to 25%. Never experienced that problem before. Uninstalled it and installed new but still same problem.
System running on Catalina 10.15.7.
What can it be.

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peterk54855697Correct answer
Participant
Aug 17, 2022 7:45 AM UTC

Hi. I updated the system to macOS Monterey and then the problem was solved. But thanks for the feedback.

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3 replies

peterk54855697AuthorCorrect answer
Participant
Aug 17, 2022 7:45 AM UTC

Hi. I updated the system to macOS Monterey and then the problem was solved. But thanks for the feedback.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Aug 17, 2022 2:10 PM UTC

good to hear, and you're welcome.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Aug 16, 2022 1:58 PM UTC

in your cc app:

 

click the hamburger menu at the top left > click help > click about cc

 

 

embed a screenshot of that panel:

 

 

 

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