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peterk54855697
Participant
August 16, 2022
Answered

Update of Creative Cloud is incredibly slow

  • August 16, 2022
  • 2 replies
  • 2040 views

Hi
Hope someone can help with solution to slow update of Creative Cloud.
I have a Macbook Pro and the automatic update of Creative Cloud is incredibly slow. It has been updating for several days and has only come up to 25%. Never experienced that problem before. Uninstalled it and installed new but still same problem.
System running on Catalina 10.15.7.
What can it be.

This topic has been closed for replies.
Correct answer peterk54855697

Hi. I updated the system to macOS Monterey and then the problem was solved. But thanks for the feedback.

2 replies

P
peterk54855697AuthorCorrect answer
Participant
August 17, 2022

Hi. I updated the system to macOS Monterey and then the problem was solved. But thanks for the feedback.

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 17, 2022

good to hear, and you're welcome.

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 16, 2022

in your cc app:

 

click the hamburger menu at the top left > click help > click about cc

 

 

embed a screenshot of that panel:

 

 

 

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