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Known Participant
Feb 17, 2021 8:53 PM UTC
Answered

Updates fail due lack of space

I seem to be having a problem when new CC updates come out.  Though I have a 250GB C drive, it seems to have filled up quickly due to CC updates.  I was not able to do last update due to shortage of space.  From what I understand Adobe has to be on the C drive.   I have cleared out documents etc. but CC seems to fill it up.  Any suggestions to remedy this?  

Thanks much,

Kevin

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kglad
kgladCorrect answer
Community Expert
Feb 17, 2021 9:21 PM UTC

do you have another hard drive?

 

if so, uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html) the adobe programs and reinstall on that other hard drive (open the cc desktop app>file>preferences>apps>install location).  also, publish/save your production files on that other hard drive.

 

 

6 replies

Peru Bob
Community Expert
Community Expert
Feb 17, 2021 11:46 PM UTC

It would be best to get a larger C drive.

Windows updates will eat up space too.

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kevinb711Author
Known Participant
Feb 18, 2021 10:46 PM UTC

I may eventually update the C drive but I think I cna buy some time putting the program apps on another drive.  Thanks Peru Bob!

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Feb 17, 2021 9:21 PM UTC

do you have another hard drive?

 

if so, uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html) the adobe programs and reinstall on that other hard drive (open the cc desktop app>file>preferences>apps>install location).  also, publish/save your production files on that other hard drive.

 

 

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kevinb711Author
Known Participant
Feb 18, 2021 10:40 PM UTC

So if  understand correctly, I can maintain the CC app on then C drive, uninstall the program apps indiviudally and then download them again on another drive.  I'm thinking of using a 1TB solid state drive for the apps.  I also think you are saying put my project files to that new drive as well?

This should give my C drive some breathing room and manaage my apps better.  Thank you kglad!

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kglad
Community Expert
Community Expert
Feb 19, 2021 3:43 PM UTC

you're welcome and yes, you understand correctly (and don't forget to uninstall the already installed adobe programs on your c drive before trying to reinstall on your new 1 tb drive).

 

 

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