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kevinb711
Known Participant
February 17, 2021
Answered

Updates fail due lack of space

  • February 17, 2021
  • 2 replies
  • 1883 views

I seem to be having a problem when new CC updates come out.  Though I have a 250GB C drive, it seems to have filled up quickly due to CC updates.  I was not able to do last update due to shortage of space.  From what I understand Adobe has to be on the C drive.   I have cleared out documents etc. but CC seems to fill it up.  Any suggestions to remedy this?  

Thanks much,

Kevin

This topic has been closed for replies.
Correct answer kglad

do you have another hard drive?

 

if so, uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html) the adobe programs and reinstall on that other hard drive (open the cc desktop app>file>preferences>apps>install location).  also, publish/save your production files on that other hard drive.

 

 

2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 17, 2021

It would be best to get a larger C drive.

Windows updates will eat up space too.

K
kevinb711Author
Known Participant
February 18, 2021

I may eventually update the C drive but I think I cna buy some time putting the program apps on another drive.  Thanks Peru Bob!

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 17, 2021

do you have another hard drive?

 

if so, uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html) the adobe programs and reinstall on that other hard drive (open the cc desktop app>file>preferences>apps>install location).  also, publish/save your production files on that other hard drive.

 

 

K
kevinb711Author
Known Participant
February 18, 2021

So if  understand correctly, I can maintain the CC app on then C drive, uninstall the program apps indiviudally and then download them again on another drive.  I'm thinking of using a 1TB solid state drive for the apps.  I also think you are saying put my project files to that new drive as well?

This should give my C drive some breathing room and manaage my apps better.  Thank you kglad!

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 19, 2021

you're welcome and yes, you understand correctly (and don't forget to uninstall the already installed adobe programs on your c drive before trying to reinstall on your new 1 tb drive).

 

 

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