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raffere
Participant
August 10, 2014
Question

uploading files to cc

  • August 10, 2014
  • 1 reply
  • 323 views

I've tried dragging an In-design file containing a newsletter to the cloud to pass on to a colleague, but it won't work. Neither does it work through upload file

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1 reply

Participating Frequently
August 14, 2014

Hi,

can you provide more detail?

What are the exact steps?

What error message do you get (both on the web and using the Creative Cloud Desktop app).  If you have a screenshot, that would be great?

What size is the file?

What platform are you on?

raffere
raffereAuthor
Participant
August 14, 2014

It did eventually work, just not straight away probably because of file

size. Thanks for taking an interest i my problem