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Participant
Feb 15, 2024 10:41 PM UTC
Question

Uploading Files to Creative Cloud

So with the changes to Adobe's Creative Cloud, I decided to start organizing my files and move them to Creative Cloud, this includes jpg, png, photoshop, and illustrator files. The problem I'm experiencing is that sometimes when I upload a file into creative cloud it'll say "file type not supported unable to upload" and the error message will pop for my jpg, png, photoshop, and illustrator files when I try to upload. Some of my files have successfully uploaded while others have not. Has anyone else experienced this as well and if so how'd you fix it?

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3 replies

kglad
Community Expert
Community Expert
Feb 16, 2024 1:16 AM UTC

you can't use adobe cc storage for many file types.  ie, there is no adobe substitute for the cc sync folder.

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Participant
Feb 16, 2024 1:23 PM UTC

Dang really that kinda sucks. Thank you for replying ❤️ Wished Adobe kept what they had before or at least allowed for any file type to be uploaded to their new cloud system, would make organizing my projects a lot easier. 

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kglad
Community Expert
Community Expert
Feb 16, 2024 2:55 PM UTC

@Rachel26949371rmey 

 

there are other (non-adobe) cloud file storage solutions, but using a usb drive is a lot safer.

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