Inspiring

Question

Upon booting CC: error message- "AdobeIPCBroker quit unexpectedly."

Forum|Forum|4 years ago
March 19, 2021
1 reply
975 views

This behavior occurred after some recent update to Creative Cloud Desktop. I have no idea what it is, I have changed nothing in my environment. Adobe Help from a nice guy named Nishi, probably in Bangalore, valiantly spent an hour going through my machine remotely to try and dig out the process. Did not help. This is a persistent error. Snapshot attached.

I'm on a Mac Pro 2013, not a PC. Could that be part of the problem?

Best, as always,

Loren

Cloud storage web assets

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Community Expert

Community Expert

you may need to update your os version (what is it?) and update your cc cloud version (what is it?).

p.s. adobeipcbroker allows communication among the various adobe apps, https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html

p.p.s

lorenm84878416Author

Inspiring

Yes, I suppose I'll have to upgrade to Mojave, the stupid little dialog persists. Today it came up three times, stacked over itself.

Background processes should stay in the background- this is kid stuff.

Best, as always,

Loren

-Lor -

Community Expert

Community Expert

if you're still using 10.13, you're 3 major versions behind current.

and while there's reason to avoid the latest (big sur) 11+, there's no reason (afaik) to avoid 10.15.7 (catalina). ie, skip 10.14.x (mojave).