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A
Anonymous
September 9, 2022
Question

Urgent help!! Behance account disappeared...

  • September 9, 2022
  • 2 replies
  • 468 views

3 days ago, the company moved the users accounts to a new server, which led to the loss of some customer data. I contacted Adobe Help, but they did not respond, until this moment the accounts were still there and I could see them, but now these accounts have disappeared and this message appears to me “Oops We can't find that page." Please help me in this matter or tell me that these accounts still exist and will be returned. Please, this matter is a matter of life or death.
please need help !!!!

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
September 10, 2022

These programs are supported here... Behance is completely separate

Account, Payment, & Plan
Acrobat
Acrobat Reader
Acrobat Reader Mobile
Acrobat SDK
Adobe Acrobat Sign
Adobe Acrobat Online
Adobe Capture
Adobe Color
Adobe Community Professionals
Adobe Comp (read-only)
Adobe Express
Adobe Fonts
Adobe Media Encoder
Adobe Scan
Adobe XD
After Effects
Air
Animate
Audition
Back Room
Bridge
Business Catalyst
Camera Raw
Captivate
Adobe Learning Manager
Character Animator
Coding Corner
ColdFusion
Color Management
Connect
Content Server
Creative Cloud Services
Digital Editions
Dimension
Document Services APIs
Download & Install
Dreamweaver
Enterprise & Teams
Exchange
Experience Cloud Community
Fireworks
Flash Builder
Flash Player
Flex
FrameMaker
Fresco
Holding Room
Illustrator
Illustrator Draw
Illustrator on the iPad
InCopy
InDesign
Lightroom Classic
Lightroom ecosystem (Cloud-based)
Media Server
Mixamo
Muse
Photoshop ecosystem
Photoshop Camera
Photoshop Elements
Photoshop Express
Photoshop Fix
Photoshop Mix
Photoshop Sketch
PostScript
Prelude
Premiere Clip
Premiere Elements
Premiere Pro
Premiere Rush
RoboHelp
Spark Page and Video on iOS
Stock
Stock Contributors
Substance 3D Assets and Community Assets
Substance 3D Automation Toolkit
Substance 3D Designer
Substance 3D Modeler
Substance 3D Painter
Substance 3D Plugins
Substance 3D Sampler
Substance 3D Stager
Team Projects
The Lounge
Type & Typography
Using the Community
Video Hardware
Video Lounge
Acrobat Reader Mobile (beta)
Acrobat Sign Developer
Adobe Media Encoder (Beta)
After Effects (Beta)
Audition (Beta)
Character Animator (Beta)
Photoshop (Beta)
Premiere Pro (Beta)
Create Embed SDK (Beta)
Creative Cloud desktop
Adobe Aero

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
September 10, 2022

Sorry, not supported here... You need to go here for Behance help https://help.behance.net/hc/en-us

A
Anonymous
September 10, 2022

Thank you very much for your participation and that you are trying to help me, but the Behance support center is the worst support center I have ever seen. I don't know how this center is linked to the most sensitive sections for users and artwork owners!!
I am now going through the worst and most difficult days of my life because one of my users lost all the work he worked hard on throughout his life. Can you imagine the extent of the damage he has done to himself and his family? The Behance Support Center does not treat artists as highly as it should be.

Unfortunately, I lost all trust in them.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 10, 2022

I'm sorry for your situation, but we really can't help here. Did you try "Contact us"?

 

ABAMBO | Hard- and Software Engineer | Photographer
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