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scottonian
scottonian
Participant
June 10, 2018
Answered

"Used" storage 2x of files in folder

  • June 10, 2018
  • 1 reply
  • 574 views

I've got about 1,110 photos in my "Creative Cloud Files" folder on my PC that take up about 8GB on my hard drive. When I look at my Creative Cloud Assets, it shows that about 16GB is being used. I can only think there are duplicate files I can't see somewhere. How do I free up this extra space?

This topic has been closed for replies.
Correct answer puneeta95641987

Hi,

Are you able to see items in the Archive in the browser at Adobe Creative Cloud

File deletion is a two-stage process (think the Trash on Mac OS or the Recycle Bin on Windows). Deleting files in the Creative Cloud Files folder on your computer moves them to the Archive. From the Archive you can restore or permanently delete items.

This doc has instructions for how to empty the Archive (permanently delete the online files) if needed:

http://helpx.adobe.com/creative-cloud/help/sync-files.html

Thanks,

Puneet Aggarwal

1 reply

P
Adobe Employee
puneeta95641987Correct answer
Adobe Employee
June 12, 2018

Hi,

Are you able to see items in the Archive in the browser at Adobe Creative Cloud

File deletion is a two-stage process (think the Trash on Mac OS or the Recycle Bin on Windows). Deleting files in the Creative Cloud Files folder on your computer moves them to the Archive. From the Archive you can restore or permanently delete items.

This doc has instructions for how to empty the Archive (permanently delete the online files) if needed:

http://helpx.adobe.com/creative-cloud/help/sync-files.html

Thanks,

Puneet Aggarwal

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