Video File Size Upload Limitation

Forum|Forum|8 years ago
February 16, 2017
3 replies
975 views

I have a video file that is 1.2 GB in size and i need to share it. I received a file size too large message. How do I expand the allowable file size of my Creative Cloud ?

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Correct answer kglad

you probably can free some space: Creative Cloud file storage and quota

A

AliAlyousuf

Participant

You guys really should stop marking your answers as a correct answer and close the case if the customer is still complaining down below!

J

johnhollands

Participating Frequently

This is NOT the right answer.

The "file too big" message relates to any file OVER 1 GB being uploaded using a browser.

Larger files can be uploaded (up to 5GB) using the DESKTOP APP.

It has nothing to do with how much space is remaining on the OP's CC account.

john

sydney

M

Marina34937948qa55

Participant

John, I have the same question and appreciate your answer, but I don't know what's DESKTOP APP and how to get it. Could you please give a little more information? Thank you!