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Participant
October 3, 2023
Question

Video Module wont play on some mobile phones

  • October 3, 2023
  • 2 replies
  • 142 views

Hi,
I finished creating my portflio website which includes multiple videos all thoughout it.
It seems that on some phones the video will refuse to start playing (stuck on the first frame) and I coouldnt find any information about understading / solving this issue. 
This happens on both IOS and Android systems.
Video playback is a simple basic feature that should'nt pose any problems!

If you have any suggestions regarding this problem, please reply 🙂

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
October 3, 2023

It could be a memory problem.  Mobile devices can't handle large amounts of data unless there's ample room for it.

Do you have a fast data plan?  And plenty of available physical memory on your Phone?

 

 

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
October 3, 2023

most browsers block video/sound until/unless the user interacts.

 

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