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J
jwhisperz
Participant
April 13, 2016
Answered

Video uploads to creative cloud but cannot open it? And says zero bytes

  • April 13, 2016
  • 1 reply
  • 750 views

‌Video uploads to creative cloud but cannot open it? And says zero bytes

This topic has been closed for replies.
Correct answer Ken G. Rice

Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size.

For example:

1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity ManagerCorrect answer
Community Manager
April 15, 2016

Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size.

For example:

J
jwhisperzAuthor
Participant
April 15, 2016

It does not say the size, here are two screenshots of what it says when you look at assets and click on it. It is the.MOV file

Ken G. Rice
Community Manager
Ken G. RiceCommunity Manager
Community Manager
April 15, 2016

No screenshots attached to your post.

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