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Participant
April 13, 2016
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Video uploads to creative cloud but cannot open it? And says zero bytes

  • April 13, 2016
  • 3 respuestas
  • 758 visualizaciones

‌Video uploads to creative cloud but cannot open it? And says zero bytes

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Mejor respuesta de Ken G. Rice

Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size.

For example:

3 respuestas

Ken G. Rice
Ken G. RiceRespuesta
Participating Frequently
April 15, 2016

Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size.

For example:

Participant
April 15, 2016

It does not say the size, here are two screenshots of what it says when you look at assets and click on it. It is the.MOV file

Ken G. Rice
Participating Frequently
April 15, 2016

No screenshots attached to your post.