virus bug

Hello,
I would like to know why some of my files are detected as viruses when they are not?
These are false positives but how to report it?

I would also like to know how to mark a folder so that it does not get synchronized?

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Participant

Hello,
I would like to know why some of my files are detected as viruses when they are not?
These are false positives but how to report it?

I presume that only creative cloud detects my files as a virus

I would also like to know how to mark a folder so that it does not get synchronized?

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Community Expert

I have no idea what you're talking about.

Can you post a screenshot of what you're seeing?

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Nancy O'Shea— Product User & Community Expert

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Creative Cloud forum.

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Participant

precisely have me anti virus detects nothing but creative cloud yes

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Community Expert

These are false positives but how to report it?

By @TheR7angelo

Go to the website of your antimalware software.

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