virus bug

Hello,
I would like to know why some of my files are detected as viruses when they are not?
These are false positives but how to report it?

I would also like to know how to mark a folder so that it does not get synchronized?

This topic has been closed for replies.

Participant

Hello,
I would like to know why some of my files are detected as viruses when they are not?
These are false positives but how to report it?

I presume that only creative cloud detects my files as a virus

I would also like to know how to mark a folder so that it does not get synchronized?

Community Expert

I have no idea what you're talking about.

Can you post a screenshot of what you're seeing?

Nancy O'Shea— Product User & Community Expert

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Creative Cloud forum.

Participant

precisely have me anti virus detects nothing but creative cloud yes

Community Expert

These are false positives but how to report it?

By @TheR7angelo

Go to the website of your antimalware software.

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