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4 replies

I
ijernigan
Inspiring
May 18, 2015

Same is happening to me...Going to probably have to stop using Creative Cloud for storage after all the breaking bugs over the past two months. It's just not to be considered a backup solution and definitely not reliable collaborative storage.

    D
    derekajack
    Participating Frequently
    May 13, 2015

    Hi John,

    as well as checking Archive online, can you look in your local Trash/Recycle Bin folder and let me know if you see your assets there?

    Also, when you say we, does this mean you're collaborating on folders and others are seeing the same issue?

    johns76326631
    johns76326631Author
    Participant
    May 13, 2015

    Yes, files are in Trash bin. I there going to be a fix for this soon?

    Also, could you tell me how Archive on CC works? Do we need to archive manually, and if so, how?

    At present, our Archive folder has only 2 documents in it, from the first day on CC. Please advise.

    Thank you,

    John

    LAD | 17233 NEWHOPE STREET | UNIT F | FOUNTAIN VALLEY, CA 92708 | 949 412 2022 | LUISALVARADODESIGN.COM

      M
      majmanCC
      Participating Frequently
      May 15, 2015

      Same happened to me and my team: Files are getting deleted from creative cloud

      Sheena Kaul
      Sheena Kaul
      Legend
      May 12, 2015

      Hi John,

      Please try to login to the URL below:

      assets.adobe.com


      Once you are logged in, checked under the Archived folder.


      Regards,

      Sheena

      Atul_Saini
      Atul_Saini
      Legend
      May 12, 2015

      Moving the discussion to File Hosting, Syncing, and Collaboration.

      Atul_Saini

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