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Participant
May 31, 2023
Question

Website not working in Safari/Firefox

  • May 31, 2023
  • 3 replies
  • 352 views

Hi,

My website is not opening in Safari, Firefox or Brave. Are there some known issues going on at the moment? The error message I get is 'a server with the specified hostname could not be found'

the website is www.elinaroberts.com

 

Thanks for your help !

Kind regards,

Elina

This topic has been closed for replies.

3 replies

kglad
Community Expert
Community Expert
May 31, 2023

@Elina Roberts 

 

did you set up on your adobe side per, https://help.myportfolio.com/hc/en-us/articles/209448927-What-are-custom-domains-and-why-would-I-want-one-

 

then who's your domain registrar and what did you do there to connect your domain name with your portfolio site?

 

<moved from download&install>

Legend
May 31, 2023

I agree, this is nothing to do with Adobe. You pay someone for the elinaroberts.com domain.You have been since 2011, and it's paid up until January 2024. For some reason, the name www (that is, www.elinaroberts.com) no longer exists.  Talk to the people who run the domain, or set up the alias to redirect to Portfolio again.

Community Expert
May 31, 2023

What does this have to do with Adobe? I would contact your website hosting provider and/or IT administrator to look into this.

Participant
May 31, 2023
Hi Ben,

I use Adobe Portfolio and that’s where/how I upload the photos for my website, so to me it’s an Adobe problem when my website is not visible.

Regards,
Elina
Participant
May 31, 2023

Also I can edit my page in portfolio.adobe.com and upload live site except nothing happens when I try that.