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Participant
Jun 30, 2023 12:18 PM UTC
Answered

weird problem with creative cloud (can't connect to the server)

Hey, yesterday adobe had an update for creative cloud and when i tried to update it, this shows. i thought my firewall blocked it doesnt block and everytime when i click to retry it doin also the same thing. im tried of that because i also reinstalled it and didnt work ;(

 

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kglad
kgladCorrect answer
Community Expert
Jul 1, 2023 2:33 PM UTC

you're welcome. (and, unless that's a new firewall, there probably was a software update that triggered the issue.)

4 replies

Participant
Jul 1, 2023 2:30 PM UTC

thank you all for support, my firewall blocked it. when i turn it off for all apps it finally works

thank you;)

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kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Jul 1, 2023 2:33 PM UTC

you're welcome. (and, unless that's a new firewall, there probably was a software update that triggered the issue.)

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Peru Bob
Community Expert
Community Expert
Jun 30, 2023 2:16 PM UTC

If on Wi-Fi, try connecting via Ethernet.

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kglad
Community Expert
Community Expert
Jun 30, 2023 1:36 PM UTC

have you installed or updated any software that could be blocking your connection (eg, av, firewall etc)?

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