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Participant
February 28, 2021
Question

Weird repeated pop-up issue after entering verification code following launching Photoshop 2021

  • February 28, 2021
  • 1 reply
  • 254 views

Hey so I've used Photoshop 2021 a couple of times after activating my license and installing. Now I'm getting a verification code box. I entered the code that was sent to my email and now I'm getting repeated pop-ups that don't load and then just re-pop-up. If I close the pop-up, Photoshop shuts down! 

 

I've attached a video because I'm not sure if my problem is coming across...

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1 reply

kglad
Community Expert
Community Expert
February 28, 2021

go to your adobe account and disable 2fa, https://account.adobe.com

retest ps

please report your results.