Skip to main content
mich_2
mich_2
Inspiring
Jun 24, 2020 7:02 PM UTC
Answered

what do I wrong -Creative Cloud

Why has Creative Cloud disappeared from my PC here today? I have tried reinstalling it but it would not see file. I have restarted my PC many times. What is wrong and what can I do to make it work again?

This topic is closed to new replies. Start a new post to keep the conversation going.
Peru Bob
Peru BobCorrect answer
Community Expert
Jun 24, 2020 10:42 PM UTC

Have a look at Jeff Wright's answer here:

https://community.adobe.com/t5/creative-cloud-services/unable-to-reach-adobe-servers-why/td-p/11236579?cid=101&cgid=18323&page=1

View reply

5 replies

mich_2
mich_2Author
Inspiring
Jul 5, 2020 4:47 PM UTC

Hi Everyone
I am now closing this case and hope that my thanks to those who have read what I had written
Thank you for your help
Thanks for the emails with the links and various guides to solve the problems.
Soon I don't know what to believe, because now it seems perfect again. I tried to launch the Creative Cloud app on Friday night approx. at 20:00: - 21:00 and it started to install the program.
I can give no explanation as to why it started working again.
Thank you for spending time helping me - thank you!

Mich 2

Translate
Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
Jun 24, 2020 10:42 PM UTC

Have a look at Jeff Wright's answer here:

https://community.adobe.com/t5/creative-cloud-services/unable-to-reach-adobe-servers-why/td-p/11236579?cid=101&cgid=18323&page=1

Translate
    mich_2
    mich_2Author
    Inspiring
    Jun 25, 2020 4:05 PM UTC

    Thank you for your email with suggestions on what could be done. I don't know what else to do. Unfortunately, I was sent around the system. I contacted Norton and they helped set up the gates. Unfortunately, that didn't help. I had another firewall program that I contacted, they suggested I uninstall it, try it out and reinstall it. It didn't help, Now there's only hope left that Adobe will help make it work again !!!!!
    Or has anyone made it work?
    Yours sincerely

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices