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Valerie248515866uft
Participant
June 14, 2022
Question

what does adobe-pass-2.61.0.6-01f5a82 mean?

  • June 14, 2022
  • 1 reply
  • 446 views

I'm trying to watch a tv show on my samsung galaxy ultra 22 and when I log in to the tv service I'm subscribed to, I get a blank white screen except for adobe-pass-2.61.0.6-01f5a82 on it. 
The URL of the page with that on it is entitlement.auth.adobe.com
How do I rectify this so the show will play? 

TYIA

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    1 reply

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    June 14, 2022

    Try logging out of the service and then logging back in.

     

    If that does not work, try de-authorizing your device and re-authorizing it.

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