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Known Participant
March 28, 2022
Answered

What happened to my CC library groups??

  • March 28, 2022
  • 1 reply
  • 481 views

Hi all - It seems my CC library groups are all messed up. It looks like anything that I had named with a "/" is in it's own group and disorganized. Do you know if it has anything to do with the new CC library update? How can I get it to go back to normal?? Any feedback would be appreciated!

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Correct answer Tarun Saini

Hi there,

 

We're sorry to hear about your difficulties. Would you mind telling us if it is a shared library? 

 

The latest Libraries update allows you to create subfolders by entering slashes ("/") in a group's name. Libraries with existing groups containing slashes must either be migrated to use "-" as a separator instead or upgraded to apply the new meaning of a slash in the name, which will create the groups and subgroups however, the library is locked until you decide which change you want to do. There is no way to revert that at this moment.

 

Let us know if that helps.

 

Regards,

Tarun

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity ManagerCorrect answer
Community Manager
March 29, 2022

Hi there,

 

We're sorry to hear about your difficulties. Would you mind telling us if it is a shared library? 

 

The latest Libraries update allows you to create subfolders by entering slashes ("/") in a group's name. Libraries with existing groups containing slashes must either be migrated to use "-" as a separator instead or upgraded to apply the new meaning of a slash in the name, which will create the groups and subgroups however, the library is locked until you decide which change you want to do. There is no way to revert that at this moment.

 

Let us know if that helps.

 

Regards,

Tarun

Known Participant
April 5, 2022

Yes, this helped...thank you!