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Participant
Oct 5, 2022 4:10 PM UTC
Question

What happened to the timeline button for versioning Cloud documents?

I need to access a previous version of a .psdc from my Cloud files. The current documentation has instructions for versioning documents that include a "timeline" button which grants access to previous versions of a Cloud document. I am currently using Creative Cloud Desktop version 5.9.0.372. I will also point out that the "timeline" button is absent from the Creative Cloud web app too. 

 

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10 replies

Participating Frequently
Nov 28, 2022 3:51 PM UTC

I am experiencing the same issue precisely.

 

Has Adobe eliminated the function for restoring previous versions of a file in Creative Cloud? If so, it would be good if they would make that clear in the help documentation.

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Tarun Saini
Community Manager
Community Manager
Dec 5, 2022 5:20 PM UTC

Hi @paulbowman,

 

We're sorry to hear about your difficulties. I have escalated this issue further with our engineering team & I will get back to you once I hear anything from them.

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Tarun Saini
Community Manager
Community Manager
Oct 6, 2022 7:49 PM UTC

Hi there,

 

We're sorry to hear about your difficulties. To assist you further, please confirm if you're referring to this button on the timeline which has versioning info of the file in the Creative Cloud.

Regards,

Tarun

 

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FargroundAuthor
Participant
Oct 7, 2022 9:47 PM UTC

Yes, that is the button.

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